FAQs

Shipping Info

Delivery Times

Standard Delivery (Free):

Average dispatch is 1-3 business days.

Average international delivery is 5-15 days. 

Note: Some countries take longer due to customs clearances and you should allow up to 28 days.

You can track your parcel here.

Can I get it faster?

For standard delivery, the clothing is sent directly from our selected manufacturers so you can enjoy the benefits of low-price but beautiful and quality crafted pieces. We offer free shipping because of this, we believe the quality, unique styles and the unbeatable price is worth the wait.

As we are expanding, we are looking for a quicker way to get the swimwear faster to you at a lower cost so watch the space!

Can I track my shipment?

Yes! An email with the tracking will be sent after dispatch. 

 

Returns Policy

What's your return policy? What if the fit is wrong?

We offer a 7-day returns policy. Please contact us within 7 days with your order number, a brief explanation of why you are returning the goods. We do not refund shipping fees for returns.

We offer a 7-day exchange, please contact us within 7 days with your order number, which colour/size you want to exchange for. We will then give you an appropriate shipping address. We do not refund shipping fees for returns.

We do not refund items such as bikini bottoms and underwear because of hygiene reasons.

If you are unsure of which size to get, do email customer service so we can measure the size for you.

 

Unanswered Questions?

Any other enquiries please email: hello@pearleswimwear.com